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The Fast Start Guide will enable you to:
This guide provides the coordinator basic instructions to use the functionality of the RapidAssist Emergency Command Center. It will enable a coordinator to:
In order to use the mobile app, first you need to set-up yourself as a new user through the RapidAssist Emergency Command Center web app here.
You can find the RapidAssist Fast Start Guide here.
No. The location of the mobile phone is only tracked when there's an active emergency.
None. RapidAssist is designed to complement an organization's existing emergency procedures with the objective of providing first responders further information for those that need help.
Yes. Please contact us to discuss further.
The RapidAssist Emergency Command Center allows you to message users directly via the RapidAssist mobile phone app. Users can also call the Emergency Command Center coordinator or emergency services.
The RapidAssist Emergency Command Center will automatically inform the users about an emergency with a notification to the RapidAssist mobile phone app when the emergency has started. This notification will ask the user if they are ok or if they need help. The RapidAssist Emergency Command Center will be notified instantly about each user’s situation.
The RapidAssist mobile app allows the user to request help or let the RapidAssist Emergency Command Center know if they are ok. The user can also use the app to:
- Directly call and instant message the RapidAssist Emergency Command Center coordinator
- Call local emergency services
- Read details about the emergency
- View their own location.
Yes. The coordinator can communicate with all users, or individually.
No. The RapidAssist mobile app relies on mobile phone data coverage.
No. The RapidAssist mobile app requires sufficient data to be available to track the user’s status and location.
RapidAssist efficiently improves incident response by obtaining the accurate location of users in seconds which allows an fast and effective response to users in need of help.How does RapidAssist improve incident response?
RapidAssist supports response teams to provide a targeted effort and resources to areas and individuals that require assistance during an emergency.How does RapidAssist help optimize response team effort?